FAQs

Unfortunately at some churches and venues, confetti is not allowed to be thrown. Check with your venue first and let them know that our petals are natural, 100% biodegradable and dye-free.

Our confetti is made from 100% natural, freeze-dried rose petals, providing a truly eco-friendly and fully biodegradable alternative to synthetic confetti. Unlike paper or plastic confetti, our petals naturally break down without harming the environment. The freeze-drying process retains the petals’ natural shape, vibrant colour, and soft texture, ensuring they don’t wilt, go brown, or crumble. This means you get light, perfect petals that float gently when tossed, creating a magical, unforgettable confetti moment on your special day. We offer a wide range of colours and mixes, so you can perfectly match your wedding or event theme with petals that complement your style. Plus, our confetti is easy to handle and perfect for photographers to capture those picture-perfect shots. ​ You can also pre-order in advance, and we’ll deliver your petals about four weeks before your event, with timing tailored to suit your plans.

Freeze-drying is a preservation technique that keeps the natural shape and colour of petals without using any chemicals. This process works through sublimation, where moisture is removed directly from the frozen petals using specialised freeze-drying equipment. The petals are first frozen at very low temperatures, typically around -20°C, for about 24 hours. During this time, the moisture is carefully extracted. The entire process can take around 14 days from harvest to completion, depending on the type of petal. The result is a beautifully preserved petals that retain their original shape and colour, offering a long-lasting, natural look.

We offer a complimentary petal confetti sample service within the UK. You can request your free sample through our contact page. Please allow 4–6 working days for delivery. We kindly ask that you request a sample only if your wedding is within the next 12 months, as our petal selection is regularly updated.

Yes. Just tell us the date of your wedding at the time of your order and we will store them for you. We will contact you and arrange a delivery date for you to take delivery of your order, usually 4 weeks before your wedding day. However, our petals will be fine stored in a cool, dark place if you wish to take delivery sooner.

We accept payments via MasterCard, Visa, and PayPal. You will be given the option at the checkout page to choose your preferred method of payment. Please note we take security very seriously. When you place an order through our secure server, your card details will be protected from interception.

Our delivery charges start from £4.75, with the final cost calculated at checkout based on your order value. We offer free UK delivery on orders over £100, using our standard 3–5 working day service. All orders are sent via Royal Mail or alternative courier and should arrive within 3–5 working days after payment is received, unless you’ve arranged for a delayed dispatch closer to your event. Need your order sooner? We can offer next day delivery at an additional cost starting from £9.50. Please contact us before placing your order so we can confirm stock availability. To qualify for next day delivery by 1pm, orders must be placed by 12 noon, Monday to Thursday. If you require a Saturday delivery, please get in touch in advance so we can provide delivery costs. International Orders For deliveries outside the UK, we offer a Royal Mail International Tracked service. Delivery typically takes 3–5 working days from dispatch, although we cannot guarantee exact delivery times due to international shipping factors beyond our control. If you would like more information on international delivery, please email us. Where possible, we will provide tracking details via email once your order has been dispatched.

Yes, we can cater to large orders, but we ask that you contact us first to ensure your choice is available in the quantity needed. Please email us at info@prettypetals.co.uk with your details, and we will check our stock and get back to you shortly.

Absolutely! We hand-mix all our petal confetti and are more than happy to create a custom mix just for you. Simply send us your chosen combination through our contact page, and we’ll get back to you after confirming stock availability. If you’d like, we can also send you a sample so you can be sure you’ve made the perfect choice.

Unfortunately the freeze-drying process does affect the colour slightly and we cannot guarantee a pure white petal. The closest options we currently offer are Bridal Bliss rose petals, Ivory hydrangea petals, and Honeydew delphinium petals. Please note that all our petals are natural, so slight colour variations can occur from season to season.

Of course! You can send us a review through our contacts page or just send us an email at info@prettypetals.co.uk. Alternatively, if you are happy with your petal confetti, the greatest compliment you can give is to recommend us to your family and friends. Thank you so much for your support — it truly means a lot to us.