FAQs

Can I use your confetti at my venue?


Unfortunately at some churches and venues, confetti is not allowed to be thrown. Check with your venue first and let them know that our petals are natural, 100% biodegradable and dye-free.




Why choose Pretty Petals real petal confetti?


With more and more wedding venues prohibiting the use of man-made, wedding confetti, freeze-dried petals have become an increasingly popular choice instead. Freeze-dried petals are an eco-friendly, 100% biodegradable alternative to man-made, wedding confetti. The freeze-drying process is environmentally friendly and does not use any chemicals, therefore producing stunning, soft to touch petals that will not wilt, go wrinkly or go brown and this helps them keep their shape. Each delicate petal is light, perfectly formed and will float down gently once thrown, perfect for creating a magical confetti moment on your special day. Freeze-dried petals should not be stored in a freezer. Simply storing them in their original packaging, away from extreme temperatures and away from direct sunlight, will be fine. All our petals can be pre-ordered weeks and months in advance of your wedding or special occasion and we will then despatch them to you nearer your date. This is usually 4 weeks before the occasion, but we will arrange this with you first.




So what is freeze-drying?


Freeze drying is a method of preservation which maintains the natural shape and color of the petals without the use of any chemicals. Freeze drying is accomplished by a process called sublimation, that requires special freeze-drying equipment. First freezing the petals at very low temperatures of -20 or so for 24 hours whereby the moisture is taken out of the petal. The processing time varies depending on the petal but a timeframe of 14 days is about right from harvest to the finished product and of course the shape and natural colour of the petals are maintained, making them long-lasting.




Can I get samples of your confetti before ordering?


We offer a sample service within the U.K. You can order your petal samples here and all petal samples will be sent using 2nd class post, so please allow 3-5 working days for delivery. Please only request a sample if your wedding is within the next 12 months as we often update our range of petals.




Can I pre-order to be delivered nearer to my wedding day?


Yes. Just tell us the date of your wedding at the time of your order and we will store them for you. We will contact you and arrange a delivery date for you to take delivery of your order, usually 4 weeks before your wedding day. However, our petals will be fine stored in a cool, dark place if you wish to take delivery sooner.




What payment methods do you accept?


We accept payments via MasterCard, Visa and PayPal. You will be given the option at the checkout page to choose your preferred method of payment. Please note we take security very seriously. Therefore when you place an order by our secure server, your card details will be protected from interception.




What are your delivery charges?


Delivery charges start at £3.95. However, delivery is calculated at checkout on the value of the order. All orders over £100 in value are offered free delivery in the U.K. on our standard 3-5 working days service only. Orders will be sent through Royal Mail or a courier service and should be delivered within 3-5 working days once payment has been received. For those of you that need next day delivery, we can arrange that at an additional cost, just let us know your requirements before placing your order so we can check our stock levels and we will get back to you as soon as possible. Next day guaranteed delivery by 1pm starts at £9.50 and all orders must be placed by 12 noon Monday to Thursday. Please contact us first if you require a Saturday delivery so we can advise you on the delivery costs. Please note due to Covid-19, Royal Mail have informed us that some deliveries cannot be guaranteed so please bear that is mind when requiring a next day delivery. For orders to be delivered outside the U.K. please email us first with your requirements and we will advise you of the delivery charge.




Can I place a large order?


Yes we can cater for large orders, but we do ask you to contact us first in case your choice is not available in the quantity needed. If you just email us at info@prettypetals.co.uk with your details, we will check our stock and get back to you shortly.




Can I have my petals mixed?


We hand-mix all our petal confetti and we are more than happy to mix our petals for you. Just send us your selection through our contact page and we will get back to you once we have checked our stock. We can also send you a sample, so you can check you have made the right choice.





0

© 2020 by Pretty Petals. Site Design by HKP Media.

  • Black Facebook Icon
  • Black Twitter Icon
  • Black Instagram Icon
  • Black Pinterest Icon
PP Logo 1.6 Large TRANS.png
0